Essential Skills for a Career in Hospitality (Examples and Tips) Hospitality skills are crucial for ensuring comfort and delivering top-notch customer service. Success in the hospitality sector hinges on a robust array of soft skills and the capacity to acquire any job-specific technical skills. These skills are beneficial in direct guest service roles in fostering […]
Category Archives: Team Building
Exploring the Impact of Staff Appreciation on Enhancing Hotel Work Environments Various sectors have bounced back in the current, largely post-pandemic era, with staffing and service levels nearing or equalling those before the pandemic. Research indicates that the accommodation and food service industry creates one in five new jobs. Despite this, hotels and other hospitality […]
Behavioural interview questions for Hospitality management Focus on revealing their problem-solving abilities, teamwork, and conflict-resolution skills in challenging hospitality environments. Here’s a list of situational questions that can help you gauge these qualities: Problem-Solving Abilities Can you describe when you had to adapt a menu item due to unexpected ingredient shortages? How did you handle […]
Effective Techniques for Assembling a Top-Tier Hospitality Team In the ever-changing world of hospitality, having a high-performing team is crucial. A skilled and unified team is essential for success, whether in a large hotel, a quaint bed and breakfast, or a lively restaurant. Each team member contributes uniquely, much like musicians in an orchestra, to […]